▌1: Are you manufacturer(factory)?
A: Yes, we're. Also OEM/ODM service available here. Welcome to share your ideas with us. It's our pleasure to provide best solution for you.
▌2: What is the minimum order?
A: One sample can be provided first for evaluation. Any quantity is welcome here for non-customized products. As per customized products, please contact us for further confirmation.
▌3: What payment methods your company accept?
A:We accept most of the payment methods, but mainly accept T/T,L/C, Western Union, Paypal and MoneyGram.
▌4: How long is the warranty time for your products?
A:Our officially promised warranty time is two whole year after delivery at best.
▌5: I haven't done business with you guys before, how can i trust your company?
A:Our company has been in Alibaba.com for 4 years, which is longer than most of our fellow suppliers, we've been golden suppliers for years. what's more, we've got quite a lot authority certificates, for example, CE, FCC, RoHS, ISO9001, Alibaba onsite check certificate. I hope those above will be persuasive enough. Our Trade Assurance Limit is US $38,000, and it is still going up.
▌6: what's the shipment terms and delivery time of your company?
A: Well, it depends on the quantity of your order. Normally, the lead time is 3-5 working days and the shipment time is 3-8 working days after delivery. For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggest Express and Air freight, and Sea shipping for Bulk order >100KG. As for detailed cost, it depends on your final order.
▌7: Do you give any discount ?
A:I'll surely try my best to help you get those by the best price and good service at the same time.
▌8: I would like to ask you if it's possible to have my logo on the product？
A:We hope you know that our company perfectly support customized logo service. But, we also hope you know that it's an extra service, so a little bit extra service fee is needed.