FAQ
Q1. Who are CREATE customers?
A1. Our customers are spanning Europe, America, Asia-pacific, Middle-East and Africa, who are remanufacturers, agents, distributors, E-businessman and supermarkets relating with printer consumables.
Q2. How about lead time?
3-5 days for trial order,15-20 days for mass production order
Q3. What is the MOQ of CREATE?
A3. trial order accepted,we did not set MOQ limitation
Q4. How about the products quality?
A4. Strictly produced and inspected according to the standard of ISO9001 & ISO14001.
Q5. How to deal with defective products?
A5. After /confirm/iing, the defective goods can be exchanged with the ratio of 1:1. We will make concrete solutions to concrete problems.
Q6. What are the products offered by CREATE?
A6. CREATE specializes in producing and sales of printer consumables, one of the fastest developing enterprises in recent years. The products covers toner cartridges, Toner powder, Developer wide format related products and printer papers etc.
Q7. Can you provide OEM service for the customer? How can you arrange packaging for my private brand?
A7. Yes. About package details, you can discuss with our account executives. Contact us now.