Q.What is the MOQ ?
A:MOQ=20pcs(1 carton box) is available.
Q.Can I mix different designs?
A:Sure.
Q.Can I get a lower price if I order large quantities?
A:Yes, cheaper prices with more bigger size orders.
Q.Can I add or delete items from my order if I change my mind ?
A:Yes, but you need to tell us asap. If your order has been done in our production line, we cannot.
Q.Can I get the pre-production sample?
A:Yes, we will send you production sample, after you /confirm/i, then we will start production.
Q.When you ship my order?
A:Normally 5-12days after receiving your payment, but it can be negotiated based on order qty and production schedule.
Q.How about the quality guarantee period?
A:2 or 3 year!
Q.How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.