Q1. Can I have a sample order ?
A: Yes, we welcome sample order of glass chandelier to test and check quality. Mixed samples are acceptable.
Q2. How do you ship the goods and how long does it take to arrive?
A: We ship by DHL, UPS, FedEx or EMS. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q3. Is it OK to print my logo on product?
A: Yes. Logo will be print according contract.
Q4: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less. Secondly, during the guarantee period, we will resend new products once for free.
Q5. How to proceed an order ?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.