Q1. What kind of payment terms are accepted?
Following payments are accepted by our group
A:T/T(Telegraphic Transfer)
B:Western Union
C:L/C(Letter of credit)
D:Money Gram
Q2. When can the goods be delivered after order is placed?
A: Depends on various products, it can be from 30 days to 60 days, exact
delivery time will be specified in proforma invoice once order is
/confirm/ied.
Q3. How long it takes before customers can receive the goods?
A: Besides production time mentioned above, usually it takes maximum
30-35 days for shipment to any destination port around the world.
Q4. Are items shown on website ready to deliver after order is placed?
A: Most of the items are needed to be made once order is /confirm/ied.Stock
items may be available due to different seasons,please contact our
staff for detail information.
Q5. How is your Quality Control?
A: -Before the order to be /confirm/ied, we would check the material and color
of leather/fabric by sample which should be strictly the same as mass
production.
-We will be tracing the different phase of production from the beginning.
-Every product quality checked before packing.
-Before delivery clients could send one QC or point the third party to check
the quality. We will try our best to help clients when problem occurred.
Q6. How is your After Sales Service?
A: -Shipment and sample quality tracking includes lifetime.
-Any small problem happening in our furniture will be solved at the
most prompt time.
-We always offer relative technical support. Quick response, all your
inquire will be replied within 24 hours.
Q7. How can I get quotation and make order?
A: Just simply inform our staff item numbers(or link) of the items you are
interested in and we will prepare detail quotation for you. Proforma
invoice will be issued once order is confirmed and production will
be started once advance payment is finalized.

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