ABOUT US
Top-Joy international is a pioneer in chinese industry for building,decorative&sports materials.We now have numerous production facilities and are affiliated with more than 20 well-know manufacturers,suppliers and distributors.
Top-Joy's products include Dry Skiing slope,Interlock Tile,PVC Sports Flooring, Vinyl, WPC,Carpet and artificial Grass.We aim to be a unique "Flooring Solution Provider"delivering to our customers inspiration,comfort and safety,protecting health and helping you lead better,happier lives.
FAQ
Q1: Is your company a trading one or a factory?
A: Factory and trade (we have our own factory site.)
Q2: How can I get a sample of required material for confirm the quality?
A: Please give the exact thickness, structure of each layer, with also finishing of surface you need as far as possible. We could choose appropriate samples for you according to your specification.
Q3: How is your sample charge?
A: For existing samples: free on charge when no more than 1 square meter.Express time will be 3 days.
Q4: How about your Minimum order quantity (MOQ)?
A: Regular product: 100SQM per one design.
Not regular need to be customized :500SQM
Q5: What’s the delivery time?
A: Usually 10-30 days as we own 3 calendaring lines, 1 sponge production line, 2 printing machines and hundreds skilled workforce can guarantee delivery on time.
Q6:Can you help us to shorten the lead time? Because there is not enough time left for us to deliver the goods to our customer within the lead time.
A: In a way, yes, we can get our factories reschedule their production, as long as the lead time of our other customers are not affected.
Q7:What’s your payment?
A: Our payment term normally is 30% by T/T in advance as the deposit, and the balance should be paid once shipping against the copy of bill of loading, our payment mode for balance could by T/T. We also accept L/C, Paypal, and Western Union.