Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What about the lead time?
A: Sample needs 5 days, mass production time needs 1-2 weeks .
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-6 days to arrive.
Airline and sea shipping also optional.
Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5. How to proceed an order for led aluminum pcb?
A: Firstly, let us know your requirements.
Secondly, We will quote according to your requirements or our suggestions.
Thirdly, after samples have been /confirm/ied, 50% deposit before production.
Fourthly We arrange the production after we confirm your deposit.
Fifthly , 50% balance before shipment.
Q6. What is your sample policy?
A: We can supply the sample if we have in stock. If we haven't, please send PCB design and gerber file, we could offer free sample, but shipping cost should be paid by buyer.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit .
2. Good service in or after production.