Q:Are you a trading company or manufacturer?
A:We own a factory and do export since 1999.
Q:How long is your delivery time?
A:Generally it is 3-5 days if the sample is in stock,or it is 18-21 days.It is accordingto the quantity and designs.
Q:Can I see a sample before I place the order?
A:Yes,we can send free sample(stock samples),you only need pay the freight.
Q:What's your terms of payment?
A:50% deposit,pay the balance before shipping,<=2000 USD,100% in advance.If you have big deal,kindly contact us,our manager will discuss the details with you.
Q:I'm worried about the quality?
A:We provide free samples for quality checking.If you need customize a sample,we will charge you a sample fee.
Q:Can you help me transport the goods?
A:Yes,we can, CIF,FOB are welcomed.
Q:About price?
A:Price based on such as materials,designs,printing and quantity,we only give reasonable price,we truely believe that earn reasonable profit to provide good quality and good service to you.
Q:Any Certificate?
A:All of our paper products comply with EU standard,we also have SGS,ROHS,MSDS certificate.Any other lab test is welcome.
Q:What's the minimum order quantity?
A:Minimum order quantity based on the design/box style,please feel free to contact with us.
Q:I have my designer,but I don't have the template.
A:We could offer the template/die line for your designer fill the design.
Q:I don't want be disturbed by anyone no matter the business is done or not.
A:We will protect all customers private information,including e-mail address, phone number etc.We will not send advertisement without your permission.
Q:I'm a designer,how do you protect my customer's information and my copyright?
A:We can sign a confidentiality agreement,we won't copy nor spread your design and customer's information.
Q:Hold on,I have more question.
A:Dear,please click here and we will answer you within 24 hours.