Products Certification:

1) Lead-free, can pass any food test, like: SGS, FDA, CA65 etc.

2) Low water absorption, temperature extremes

3) Glaze durable

4) Heat resistant

5) Easy to clean after using

6) Assorted shapes and colors available

How we control the quality:

1) Inspect the raw material, process, finished products and delivery.

2) Establish product quality standard, consociating with the client’s requirements and needs, then follow it strictly.

3) Search for the way to improve quality, find out and solve quality problem if it may occur.

4) Train workers how to make products with excellent quality.

5) Take a hand of trial produce, and make sure the first piece is fantastic.

6) Take out the defective products then destroy.

Q1. Can I have a free sample for the ceramic product?

A: We normally charge the open mold fee for $100,but after you placed the order we will refund your $100 sampling fees.

Q2. What about the sample lead time?

A: It usually takes about 10days,but in peak season it will takes longer about 15days.

Q3. Do you have any MOQ limit for  ceramic product order?

A:We can freely offer you a sample which are the samples that we are available at the moment. And our MOQ is 1000pcs  per designs per color.

Q4. How to proceed an order for  ceramic product?

A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q5. Is it OK to print my logo on  ceramic product?

A:Yes. Please inform us formally before our production and confirm the design firstly based on our sample .

Q6: How to deal with the faulty?

A: Firstly. Our products are produced in strict quality control system and the defective rate will be less than 1.5%.

Secondly. If any products that you reveived that have defects we will be freely offer you the decfects qyt in your next orders.Or you can deduct the defects cost in your next orders.