*mass production time needs 1-2 weeks for order quantity
FAQ
Q1. Can I have a sample order for electric bike?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for electric bike order?
A: Yes, our MOQ is 10 pcs.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea shipping from Tianjin port. China, It usually takes 30-45 days to arrive. Airline and courier also optional.
Q5. How to proceed an order for electric bike?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on electric bike product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer half year warranty to battery and motor of electric bike products.