1. Packaging

Eachone in polybag or paper card as customer require

1000pcs per carton, carton size: 20*30*15cm, gw: 5kgs

2. Shipping

Air Express(DHL,UPS,FedEx),Sea,Air Cargo

 With every order we offer a Free Virtual Artwork Eproof, so you can see what your company logo and slogan looks like on your promotional item. 

1.Can I place Mix order?

A: Yes, sure. You can mix color as you want, even though you make a mini order.

2. Can I get discount?
A:Yes. For big order, old customer and frequent customers, we give reasonable discoun.

3. How could I pay the term?
A:We have Paypal, Western Union and T/T. So just tell us which way easy to you.Then we will send you bank details, or as your requirement.

4. How to place an order?
A: Please send us your purchase order by email or on TradeManager or Skype. Or you can ask us to send you a proforma invoice for you to order.

5. How long could I get my order?
A: Stock Products: shipping within one week.
B: Customized products: usually 20-30 days. It depends on your design and quantity.

6. How can the products be send to us?
A: We use DHL, UPS, EMS, FEDEX. Basically, the transportation depends on client’s choice.

7. Can you add our own logo on the products or use our designs?
A: Yes. Of course you can add logo on our products. And ODM/OEM is welcome! In addition, we promise your design would protect by law, we won’t tell anyone else about this! It is your own copy right.

8. This is our first order, why do I trust your company?
A: Our company cooperate with Alibaba is verified 2 years gold supplier, trustworthy, thus, you can buy our products safely. Before we send the items we will certainly check them carefully by ourselves. And our client have growth with us ALL TIMESs, one is more than 5 years from USA.

9.Is quality guaranteed?
A: Definitely, quality is the most important factor to maintain a company’s reputation, so it’s a must!

10.How about your After-sale service? 
A: 100% customer satisfactionYour satisfaction is of the utmost importance to us. Upon thearrival of your package, we encourage you to check and make sure that products have beenmade as your order specifications.The sooner you report the problem, the quicker and better we can handle it. 
B: No risk return policyBefore returning items to us, just contact service to initiate the returnprocess within 7 days of the receipt of your items via email, live chat or phone. When youreturn back the goods to us because of bad quality, we will send you new product for replace or 100% refund.