• Your inquiry will be replied within 12 hours.
• Well-trained & experienced sales can reply your inquiries in English.
• During working time, E-mail will be replied to you within 2 hours
• OEM & ODM projects are highly welcomed. We have strong R&D team.
• The order will be produced exactly according to order details and proofed samples. Our QC will submit inspection report before shipment.
• Your business relationship with us will be confidential to any third party.
• Good after-sale service.

1.Q:Are you a factory or trading company?  
A:We are Industrial and Trading Company. we have professional team of workers ,design and 

inspection.

Q2: Can you provide OEM service?
A:Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution, etc 

will depend on your requests; and your logo will be customized on our products.

Q3: What information should I let you know if I want to get a quotation?
A: 1. Size of the products
2. Material and stuff(if have)
3. package
4. Quantities
5. Please send us some pictures and designs for checking if possible so we can do best as your 

 request. Otherwise, we will recommend relevant products with details for your reference.

Q4. Where is Lisheng? Is it possible to visit your factory?

A:Our factory is located in Yiwu City, Zhejiang Province, China. Our clients, from home or abroad, 

are warmly welcome to visit our factory! 

Q5.Shipping Method and Shipping Time?
A: 1. Express courier like DHL, TNT, Fedex, UPS, EMS etc, shipping time is about 3-7 working days  depends on country and area.
2. By air port to port: about 7-12days depends on port.
3. By sea port to port: about 20-35days