1. Q: How could I get samples of your products? |
A:We can provide cases samples if you have a Fedex or DHL account or other courierfreight collectable account and agree to pay the sample cost andcourier freight. Or you send us the samples charge together with the courier cost by T/T. |
2. Q: How much the courier freight will be for the cases samples? |
A:Courier freight depends on the quantity, weight and carton size and your area.So you have to tell me models you want to order from us and quantity, then we will calculate the shipping cost for you in the most reasonable way. |
3. Q: How can I get your price list of your diffrent cases ? |
A:Please send us your email or you can inquiry on our website |
4. Q: Can we have our logo or company name to be printed on your new cases Or the package? |
A:Yes, you can. We can print your Logo and company name etc in our products by silk screen printing according to your artwork design, and the MOQ depend onexact model, some eary to get models require less MOQ, you can discuss it with us. You can send us the artwork by email in JPG, TIF, AI, EPS, TIFF orCorelDraw formats. |
5. Q: What’s your usual payment term for orders? |
A:We accept terms of T/T in advance or Paypal. 30% deposit and balance Before delievery. |
6. Q: I just want to buy a few pieces of your products such as flip case, is it ok? What would be the MOQ. |
A:Usually there is no MOQ, you can order in any quantity, but bulk purchase will get more competitive price |
7. Q: Have you ever exported your products,and if so, to which countries? |
A: We exported our goods to everywhere and whoever need them. |
8.Q: What is your production lead time? |
A: Sample Delivery time: Samples can beshipped within 1-3 working days . Mass order: 5-10 working days we can deliver |
9.Q: How long is the guarantee for products? |
A: Price and Quality: Our price is competitive in similar field. Own factory means saving cost. Besides of this, we also ensure our quality. Many certification means our quality. And all products with 6 months warranty. If the defective rate is more than 3%, we will make up the new one for you. |
10.Q: How are your products innovative,creative and eco-friendly? |
A:Our products are always in process of innovation according to our clients feedback,then we will always creat a lot of new products to make new promotionin the market.Besides,most of our products do pass the CE,ROHS,FCC, BQB certificate. What’smore,we have our own mode and package, we can promise their eco-friendly. |
11. Q: Is it possible to send us free samples, so that we could prove the advantage of this product ourselves? |
A:Samples can be shipped within 24 hours.But as to our policy, you should pay our sample fees and freight. When you make an order, we will pay back these fees. As a sincere client, I think you won’t care about these little fees. |