Size information

1. All of our products in stock are simple packing,single product with a opp bag;

2.For the bulk order,products will be shipped with the carton;

3.Customer‘s special requirement of packing is acceptable,sucha as Amazon’s lable or logo mark.

Pre-safes

1.Reply the customers’s all question and let customers know what can we do for you.

2.Introduce the new products to each customer who once contacted us.

3.Arrange the shipment according to customers’rquirement.

After-safes

1.Customer’s feedback will be solved fastly;

2.Any problem of the products caused our mistake will be undertaked by us.

1. What is your main products?

    Our products covered the pet clothes,pet bed & mat,pet travel products.

2. Are you trading company?

    The office in Shanghai is in charge of sales,the factory in jiangsu is in charge of production,

    welcome to visit us.

3. Can we customize the products with our size?

     Yes,it is avaiable.

4. How to charge the samples?

    If you want to have the sample in our stock,we can provide you by free;

    If you want to customize,sample charges usually is usd30-usd100 per 1-2 pieces for different products.

5. How long we can get the samples?

    If you customized,usually we need 7-15 days to make sample.

6. If we place a order,how long we can get the products?

    Usually,our production time is 25-35 days for the bulk order.

7. What is your payment term?

    We will ask for 30% deposite before the production, other 70% balance should be paid before the shipmet.

8. How about your service of after sales?

    We will seriously deal with all problems from you,but we hope you can feedback to us as earily as you can.