*Customer-oriented:
Providing customers with whole considerate services

*Service as core:
Providing the soonest solutions to customers within 24hours

*Technical support:

   Engineers are available for every customers' technical training and technical advice. 

                                                               Our Vision                                                           
Top value Pellet Mill  and service for you and your business 

                                                              Our Values                                                           

Integrity         Persistence           Innovation             Win-win                Gratitude 

                                                              Our Mission                                                        
To create a better life .
Through our efforts, let  our customers to  get  better lives.
Let the world become better because of our products and services

                                                         Company Profile                                                      

*Factory Name  : Yantai Lida woodworking machinery Co.,Ltd
*Legal Representative: Steven
*Birthplace: Yantai,China
*Annual tunover：USD10million
*Year of Establishment: 1960
*Main Products : pellet mill ,woodworking machine
*Brand: LIDA
*Factory Size: 35000m2
*Number of employees: 300 +
*Number of technician: 56+
*Distribution: all over the world , especially in Malaysia,   
                        Vietnam,Thailand,Indonesia.
*Professional qualifications:
   ISO9001
   CE certificate

1. Q: Are you a trading company or a manufacturer? 

  A: We are a manufacturer, who has over 50 years' history of manufacturing all kinds 
       of China-made woodworking machinery  since 1960.

2.Q: What are pellets application ?   

   A: Pellets are made from fine dry biomass which was run through a pellet machine and 

       formed into small compressed pellets of different sizes. 
       Pellets can be used as animal feed, animal bedding or  bio fuel.

3.Q: What’s size pellets for feed pellet and what’s the size for biomass pellet?  

   A:The length and diameter of the pellets vary according to the size of the die in the 

        pellet mill,  which depend on your need .According our experience ,feeding pellet

       diameter is 1.5-12mm,and biomass pellet  diameter is 4-12mm.

4. Q: Can I make pellets out of a huge supply of wood chips? 

   A:Yes, but you will have to grind them down to sawdust form before feeding into the 

     pellet mill. And the moisture of sawdust should be about 13%.

5. Q:What is the machine Voltage  ?

    A:Our standard Voltage  :380V 50HZ  3PH .  We can also customize according to your 

         special  requirements.(380V, 220V, 240V, 415V, 480V, and 50Hz, 60Hz)

     A:You can get a flight to YanTai Airport. Before coming , please inform us

         by Tel or Email .We will arrange specialists to meet you at the airport.

7. Q: How long is your guarantee? 

    A: 1 year, which calculates from the machine arrived your side

8. Q:How to pay to you ? 

    A: (1) If  you  place new order at alibaba , all T/T ,Visa Card  and E-checking are available.
        (2) if not , L/C at sight and T/T are ok .
              Both of payment ,We can accept 30% deposit , and 70% balance paid  before

              shipping .

 9.Q: After purchasing your  machine ,How will you guide us how to use? 

     A:  (1)We will send  English  manual  instruction with your machine . 
          (2) If still not understand its direction , our engineer instruct you by telephone or

                 skype face to face .
          (3)If necessary , we will arrange our engineer  to install pellet line to your place  .

               but at an extra cost payable by the customer.We are always ready to 

               support you,if you need help. 

10. Q:How about the clearance documents after shipment? 

      A :After shipment, we will deliver them to you by express.