1. Are you a factory or trading company?
A: We are factory with excellet sales team,management team and experience staff.Our main product are coffee table, dinning table, side table, bar table, night table,etc.
2. Do you need sample fee?
A: For sample, we usually provide free sample, and the transport fee should be paid by buyer. But don't be worry, we will return the fee when buyers place order.
3. How long can I expect to get the sample,lead time ?
A: The samples will be ready for delivery in 3~5days.The samples will be sent via express and arrive in 5~7 days. And lead time are 30days or so ,based on order qty.
4. What’s the MOQ and delivery time?
A: For long term cooperative customers, no limited on minimum order quantity.The delivery time is 15-20days after deposit. Some of them are in stock please contact us before place an order.
5. How do you control the quality?
A: We do quality testing before starting the bulk production. Also, there is strict quality control system in place to ensure good quality to the client.
6. What about the QC?
A: Strict quality control system, professional QC staff, professional production process.
7. What can I do if the item damaged during transportation?
A: Our customer service staff will help you with any questions or concerns. So if any damage on products, please kindly take pictures for us.
8. Why choose us ?
A: 100% delivery on time ,100% payment assurance ,100% quality assurance