Features:

• We have strong cooperation with DHL, UPS, FeDex, EMS and TNT for small orders.
• The buyer can choose your own shipping forwarder by sea or by air.
• The buyer assumes responsibility to ensure that thier shipping address is correct at the time of purchase. Mail costs for items needing to be resent are payable by the buyer.
• If you are making an over the counter payment into our bank account it is your responsibility to advise us of your payment. We require the deposit reference number that you left at the time of the deposit. If you are unable to provide us with proof of your deposit we will not ship your order until sufficient proof has been received from you.

about SUOFEI

Since 2001

Specializing in manufacturing kitchen scales, pocket scales, balance weighing scales, luggage scales, etc.

Consecutive sales increasement of 8 years

Passed the ISO9001:2008 and international certificate as CE, ROHS

Provide OEM and ODM service to overseas customer

Export to more than 15 countries in Europe,the Middle East,Southeast Asia,Africa,South America and areas etc

Our service tenet: Sincerity, innovation, dedication!

1. Any inquiries will be replied within 24 hours!

2. OEM/ODM available:

1) Silk print logo on the scale;

2) Customized scale housing;

3) Customized color box;

4) Any your idea on scale we can help you to design and put it into production.

3. High quality, fashion design, reasonable & competitive price, fast lead time.

4. After-Sale Service:

1) All products will be strictly quality checked in house before packing.

2) All products will be packed strongly in carton box with foam inside.

3) All our products have 1 year warranty.

5. Free samples can be supplied in 3 days, based on freight collect.

CERTIFICATIONS

Q:  Are you a manufacturer or a trader?

 A:  Manufacturer, so we provide good quality scales with good price. We have our own R&D center.  

Q:  Monthly outpout?

 A:  120,000 units.  

Q:  What is your delivery time?

A:  Within 7 days after receipt of your deposit. As a manufacturer, we can provide you good quality product with fast delivery and prompt service!  

Q:  What is payment terms?

A:  T/T & L/C at sight. 

Q: What is “Calibration”?

 A: Calibration is the process of adjusting a scales precision using known weights (calibration weights). Calibration should only be performed if your scale is not weighing properly. After calibration, the scale should display the exact weight that is placed on the tray (within a certain tolerance), and also go to Zero when removing any weight. Typically, a scale calibrates at two points: zero and at the end of its span (span calibration). So, for 500g/0.1g, calibration starts with nothing on the scale (to get the zero weight), then the scale will ask for a 500g weight. Other scales might have linear calibration, which calibrates at 3 points (zero, center span, end span). You should check your user manual for calibration instructions.

 Q: What is not covered by warranty?

 A: Any damage caused by misuse, abuse, accident (dropping or otherwise shocking the scale) normal wear & tear, incorrect calibration, shipping damage or physical damage. Accessories, bowls, trays, finishes, calibration, clasps, hinges, feet, AC adaptors and batteries are not covered by this warranty. Also any incidental or consequential damage or loss is not covered.

Q: What is matter if display show "EEEE"?

 A:If "EEEE" appears on the display,then the item's weight has exceeded the maximum capacity of the scale.Remove item immediately.Scale can be permanently damaged by overloading.