1.For all your inquiries to our products ,We will reply you in details with 24hours.

2.We offer OEM service,Your own logo can be printed on the products .for the packing we also can customize the retail box packing.

3.Three years warranty

4.After sale service : During the warranty time , all the problems caused by our products quality ,we will 100% be responsible for you ,remake the products for you freely togerther with next order.

1: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.02%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

2: Do you have discount for your products?
Discount will be offered according to order quantities.

3: Are you a manufacturer:
A: Yes, Pusisat has over 12 years' experience in LED lighting industry.

4:Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. One sample or mixed samples are acceptable.

5: Can I add my logo on the products?
A: Yes, OEM and ODM are available for us.

6: Can I have a visit to your factory before the order?
A: Sure, welcome to visit our factory.

7: How about delivery time of the order?
A: 7-20 days after getting deposit. 

8: How about payment terms?
30% deposit, the rest payment balance before shipment. 

9: Can I use payapl for sample? 
A: Sure. Paypal, WU, TT are available. 

10: What is the warranty for china led light ? 
A:  china led light warranty is 2 years warranty. Any damaged in transporation or any quality issue, we will provide the new one to customer.

11: When can i get price?
    Usually quote within 24 hours after we get your inquiry.

12: Can we design packing? 
       Yes,we also can design customer's own packing.

 
13: How do you ship sample? 
       We usually ship sample by DHL,UPS,Fedex. 

14. Can you supply the special lighting design?
A:Sure, LED lighting design including the Dialux simunlation,3D products renderings etc.