Package:

All jewelry will be carefully packed and shipped to you in an elegant case

If you have special instructions for your order such as dropshipping instructions and gift order, please contact us and we are happy to help!

If you have any other question about any of our products, please don't hesitate to contact us.

Payment:

1. Full payment must be made within 15 days of placing your order.

2. The buyer is responsible for any tax and/or duty charged by their country.

Shipping:

All orders are shipped using EMS and are dispatched within 2-3 business days of payment.

We are closed on weekends and DO NOT ship on Saturdays or Sundays!

A Tracking Number will be sent to you via e-mail after your order has been shipped.

If you do not receive the Tracking Number email within 7 business days of confirming payment, please check your spam folder and then contact us.

PLEASE NOTE: Please allow 5-9 business days for your shipment to arrive.

Return Policy:

We provide a free 30 DAY WARRANTY for this item.

Please Note: We do not cover any items for damage after use or as the result of water damage.

Should returns be required:

Step 1) Contact us via waimaotong.com's message center

Step 2) Provide as much detail as possible about the problem you are having

Step 3) Authorization to return the item will be issued

Step 4) Return the item for the agreed exchange or refund