Q:Trade company or manufacturer?

A:We are manufacturer, warm welcome to visit our factory. We also have professional overseas department in Foshan next to Guangzhou. It help us to serivice our clients better.

Q:What’s your after-sales service and warranty?

A: We promise to bear the following responsibility when defective product is found:
1.12 months warranty from the first day of receiving goods;
2. Replacements would be sent with goods of your next order;
3. Refund for defective products if customers require.

Q:Do you accept ODM&OEM orders?

A: Yes, we provide ODM&OEM services to worldwide customers, we are able to customize
  housings in different styles, and sizes in different brands, we also customize circuit board
  packaging box as per your requirements.

Q:What’s the MOQ?

A: MOQ is 10pcs for standard products; for customized products, MOQ should be negotiated in
    advance. There is no MOQ for sample orders.

Q:How long is the lead time?

A: The lead time for sample orders is 3-5 days, for bulk orders is 5-15 days or according to
    order's q'ty.

Q:Do you offer free samples?

A: Yes we offer free samples to distributors and wholesalers, however customers should bear
    freight.

Q:How to place orders?

A: 1. Email us the model, brand and quantity, consignee information, shipping way and payment
    terms etc..
2. Quote and confirm all terms.
3. Proforma Invoice will be made and sent to you.
4. Complete Payment after confirming the PI.
5. Confirm Payment and arrange production.
6. Packing and Delivery in time.
7. After sales service.

Foshan Wokete Bearing & Pulley Co., Ltd.

R805, F/8, Meijia Building,No.97 Guangfo Road, Huangqi, Dali Town,
Nanhai Dist., Foshan City, Guangdong, China,528248