Shipping method: 

payment: 

payment terms: 

1. For most custom orders, we ask 100% payment before production. 

2. If sample is needed, mold fee or 30%-50% payment of order is required, 100% payment before shipping. 

3. For VIP customer with very good credit, we also provide monthly balance.

we provide:  

Best products:

1. 100% quality guarantee with more than 20 years products experience and more than 200 customers' long term cooperation. 

2. Factory directly products and price

Best Service: 

1. NO MOQ when custom

2. NO mold cost when re-order

3. Rush order available

4. Free design & artwork within 24 hours ( working time )

5. 24 hours designer service

6. Sales working time: 6:00 ~ 15:00  G.M.T.

7. Also we are your most realiable purchasing agency. 

How to order: 

1, Inquiry - quotation. let's make out the production plan for your item ( including material, size, process, colors, attachment, Qty, packing, shiping ), and get you a price. 

2. Artwork. It will come from your needs, lead to our products. 

3. Confirmation - payment. Final confirm your production plan and artwork, then make payment.  

4. Production. With sample or without sample, then production. 

5. Shipping. Delivery address and phone number needed. 

company information: 

We're one of the leading manufacturers in Kunshan City, Jiangsu province, with more than 25 years producing experience, and more than 500 regular customers all over the world. 

Our main products: 

lapel pins, badges, medals, coins, key chains, emblems, cufflinks, tie clips, pendant, charm, tag, bottle opener, embroidery, PVC, lanyards, packing box, etc. 

FAQ:

1.      When I re-order my Hollow Pin Brass, should I pay the mold fee again?

- NO, we'll keep each mold for 3 years, during this time, you can re-order without mold fee. 

2. Express shipping is too high, any other options for shipping?

- Yes, we could also ship via China Post, E-package, or agent express with low cost.

3. My Hollow Pin Brass need to display, any show box?

- Yes, we could also provide plastic box, paper box, velvet box for pins, medals, etc.

4. I need some Hollow Pin Brass very urgent, how fast you can produce it? 

- For most items, it will need only 3-7 days when in a rush. Depending on your item, our sales will check schedule and get a fastest production time for you. 

5. UPS / TNT / DHL Express lost / broken my package, how could I do?

- If you didn't receive it in time, please let us know, we'll check with express and get you an answer. 

- If you just receive part of your products, some cartons lost or broken, please complain with the shipper and take a photo when you touch them. Let us know at first time, and send us the photoes, we'll re-make the lost items for you for free and make claim on this to express. 

6. I received my Hollow Pin Brass, but it’s wrong, how could I do?

- If you provide wrong info and cofirmed wrong artwork or production plan, then sorry you will afford to re-make them. 

- If we made products wrong with our artwork or production plan, we'll re-make for you for free. 

- If you are in a rush for the wrong items, so have no time for the re-making, please be kind to accept our sorry and discount for you. 

7. How do I contact you?

- If online, just click this :   or 

- Leave us a message:  or 

- Or you can send us an email: ****(name)@lifeng-gifts.com.

- Or Skype: lifeng-linda, lifeng-joy Tong, lifeng-erleen, lifengecho, etc

Any questions or problems, feel free to let me know, I’d love to help!

Best Regards

Lifeng team

Lifeng Gifts & Crafts company

Cell number: +86 0512 57010195