Question 1: How long is your products quality warranty?
-Answer 1: We provide one year factory quality warranty.
Question 2: What is the Minimum Order Quantity (MOQ)?
-Answer 2: 100pcs for regular order,1000pcs for OEM order.
Question 3: Can you put my brand name (logo) on these products?
-Answer 3: Yes, of course. We have 8 years of OEM manufacturing experience.
Question 4: How much do I need to pay for your OEM service?
-Answer 4: No need to pay extra cost for our OEM service when your order quantity up to our OEM MOQ.
Question 5: Can you put my brand name (logo) on these products when my order quantity less than the OEM MOQ?
-Answer 5: Yes, we can. Just need some OEM service cost , the cost is according to your order quantity.
Question 6: What payment method do you accept?
-Answer 6: T/T, L/C, Western Union, Alibaba Trade Assurance,Credit Card etc.
Question 7: What is the lead time of your products? (How long do you need to prepare my goods?)
-Answer 7: 1-3 business days for sample order,3-10 days for MOQ order, 10-30 days for mass production orders (based on different quantities).
Question 8: How will you deliver my goods to me?
-Answer 8: We always ship sample order and MOQ order by Express ( Door To Door), such as DHL,UPS,Fedex... to enable our customers get their goods rapidly.
We ship mass order by Air, Sea,Express, according to customer's choice.
Question 9: How long do I need to wait before my goods arrive?
-Answer 9: 5-7 days for air freight, 3-5 days for international express. 20-40 days for sea transportation.
Question 10: What is your product quality?
-Answer 10: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our products quality.
Question 11: Does your products have CE and Rohs certificates?
-Answer 11: Yes,most of our products have passed CE and Rohs certification.
Any other questions, welcome to contact with us! Thanks a lot.