1.Quick reply: we must reply you within 24 hours.
2.Responsiblity to realize customer's satisfication.
3.Fast delivery: 10-15days for small order
4.High support on free sample if we have stock.
5.Think highly of after-sale feedback.
6.We will make lap dip&1kg yarn cone for trial use before going on production to avoid color shading.
7.FORM A/ FORM E Certificate to reduce importing duty by 5-10% as customer's country.

Q1. Are you manufacturer or trading company?
A: We're manufacturer and we also have trading team.

Q2. Can you make OEM or ODM service?
A: Yes. We can accept OEM service. Also we have our own designer team. So it's also welcome to choose our ODM products.

Q3. Can I get samples?
A: If you need customize your product,we need to charge the sample making fee.and this cost can also be refund from your trail order.

Q4.How long can I get the sample?
If we have stock ,we will send out in 2days after we receiving your freight account or freight fee.
If your sample need to make ,it would cost 5~7days.if you need urgent,we can also short that time.

Q5.How will the goods send to me?
For sample and small quantity product,goods will be sent out by DHL,UPS,FEDED,TNT.
For mass production,can choose by air or by sea.we can provide LCL (less than one container load) service too.

Q6. Your MOQ ?
A: 1000kgs

Q7.How about the payment terms?
A:Usually 30% deposit,the balance should be paid before shipment.Also we can accept L/C AT SIGHT.

Q8.The first time business corporation,how can I trust you?
A:We are ALIBABA member,the first time you can pay the deposit and balance through ALIBABA,they can make your money safe.