FAQ
1.How is you factory extrusion experience ?
Reply: 15 years experience on extrusion. Leading supplier in Jinan city
2 Where is your factory?
Reply: Jinan city, Shandong Province, China. 30 mins from factory to airport,Driver pick up service provided.
3.If ours country’s power supply is not 3ph 380v 50hz,different from China,any solution?
Reply:Yes, Voltage can be customized follow customer’s country voltage like
3ph 380v 60hz;3ph 415v 50hz,3ph 440v 60hz,3ph 220v 60hz etc.
4. What is the brand of the Motor? Electric components?
Reply:Main motor, FUJI,LG, Omron JP brand, Delta inverter as standard list.
Can customized follow Mitsubishi, LG, Schneider,ABB etc brand.
5. What kind of fuels we can choose during our production?
Reply: Electric/Natural Gas/LPG/Diesel for choice
6. Could we visit your factory to check the machine carefully and closely?
Reply:Highly appreciated factory visiting,will provide machine testing service,face-face discussing, turnkey project design solution.
7.How long is your machine’s guarantee time?
Reply: 1 year without normal wear parts,machine itself life guaranteed.
8. Could you afford technician team to guide ours installation and commissioning?
Reply: Experienced engineer oversea installation service provided, pls provide go-back air ticket, visa, local accommodation and salary.
9. If we have very special request for the production line,could you help me to do the design?
Reply : Experienced mechanical designer customized-deign provided.
10. If we show you our layout of factory, can you help to design the whole process line?
Reply: Layout design service provided after received customer’s factory layout size.
11. If we have samples of new products, can you help to analysis and design the machine?
Reply: Yes, Our technical department can help to analysis, design and test the new products you offered.