FAQ:
1.Are you a manufacturer or a trader?
A:We're a professional OEM ODM manufacturer
2. Can you make product according to my design?
A:Yes, SURE! The products showing on our website are all customized products , JUST for your reference to understand our production capacity. We can do custom work based on customer's design drawing and detailed requirements regarding the material and surface finish.
3.How long will it take to get the quotation?
A:Once we get your drawings and detailed product information, we can quote within 6 hours if the project is not too complex.
4.How can you ensure the security of our design?
A:We will make the confidentiality agreement for your design drawing. And alibaba online trade assurance is available to you.
5.What is your main market?
A:Our main markets are Europe, North America, Japan, Korea.
6.Are there any quality standards for your production?
A:We are ISO9001:2008 certified factory.
7.Do your company accept small quantity order?
A:Sure,we do. Small order is warmly welcomed. Hope that with our efforts, your business is better and better.
8.What kinds of materials can you use for producing the products?
A:Almost all the metal material are available based on your demand. E.g. aluminum, carbon steel, stainless steel, spring steel. copper, brass, bronze, nickel alloy, zinc alloy, etc.
9.Can you make the product according to my original sample?
A:Yes,sure. Please send us your sample via international Express. Then we will copy the products based on your sample for your confirmation.
10.What kinds of surface finish are available?
A: powder coating, anodizing, polishing, brushing, Sandblasting, zinc plating, nickel plating, chrome plating, electric-plating, hot dip galvanizing, TD-coating, electrophoresis, painting etc.
11.How can I know my order process during production?
A:We will keep you updated during production by sending you pictures and videos!
12.How do you pack the goods? Can I have my packaging customized?
A:We pack every item by EP film, then packed by carton box ,then pallet.Of course we support to customized packaging.