Q:Are you factory or trading company?
A:We are professional manufacturer of titanium products , we control whole production progressing to keep good quality and competitive price .
Besides, we have about 8 years of exporting experiences ,we are an enthusiasm & Unite team who will service you the best ,
you don’t need to worry for every steps of production & the shipment .
Q:What is the MOQ and the lead time?
A:We have certain MOQ for the products and OEM CNC items , but If You need samples to test the material, we are pleased to provide the sample and we will bear half of the cost.
If we have stock , we can send out the goods within a week , if your order need to be produced , it will take 15 days -30 days according to the quantity .
Q:How can you make sure the quality?
A:First , test reports of raw material for chemical contents and physical properties .taken by third party authorized lab.
Secondly, In order to keep the production under control , QA(Quality Assurance ) will be existed at every steps of production .
Thirdly ,Mill test ,QC inspection for the Dimension & surface ,DPI ,UL test .
Finally,.this is an option by clients . AV, BV company third party inspection are accepted.
Q:The product I need is complicated, what can I do?
A:You can send us all the details of what you need ,
such as drawing , material grade you need ,quantity , hardness , tolerances ,tensile strength etc.
Options of requests (application ,pictures ,how to use ),then we will provide detailed quotation
Q:Why the same products have different prices from different suppliers?
A:There are many factors which affect the price ,
Firstly , Standard of material. Materials are divided into several levels which are used in industry, aerospace, medical etc. areas .more special ,price more high.
Secondly ,additional requests for product will add the cost . e.g. The price of a ti products with +/-0.005 MM tolerance will be higher than the price of +/- 0.01 MM tolerance .
Plus package , shipment , raw material test etc. They all influence the prices .
And don’t worry about the price , We are professional company who will provide you the reasonable price upon good quality products .
products .we believe quality is the soul of a company .feel free to contact us . You will get competitive quotation .
Q:What about your after-sales?
A:We always want to have a long and fruitful business relationship with customers.
We promise our products are all qualified. If you find any products are not qualified and unsatisfied your require,
please contact us at any time.
We will replace the same product or return the payment according to customer's request as soon as we can, in case your production not be delayed.