Q.How to request a manufacturing quote from TMOK?

A.Simply call or sand us E-mail with your purchase request. Be sure to include all accessories in your request for quote.

Q.What are your quality control procedures?
A.TMOK adheres to strict quality control procedures that begin with product design and carry through to the end of the

production process using state-of -the-art quality control equipment .As an added measure,all clients receive production

samples for approval.

Q.How are orders packed and shipped?
A.For custom order,TMOK can design full-color custom packaging to match your brand ,if requires .Most shipments

include boxes packed inside an outer carton and placed on a wooden pallet.

Q.Are there any special requirements for OEM purchases?
A.Yes.TMOK requires proof of trademark registration in order to print or emboss your trademark onto the product or

packaging.

Q.Do TMOK products come with a warranty?
A.Yes.TMOK backs our products100%.That's why we offer 3-year product life guarantee ,and a generous1 year

warranty on al purchases that begins with the bill of lading.