Q1:Can I get a sample?
A: Of course. For most products, we can provide you with a free sample, while the shipping cost should
be paid by your side.
Q2:What’s your MOQ?
A:Mostly our MOQ is 1kg, while sometimes we accept less quantity like 100g on the condition that a
sample charge is 100% paid.
Q3:Do you accept VISA business credit card ?
A:Sorry we don’t accept VISA credit card,we’d like to accept T/T, Western Union.
Q4: What’s your delivery time?
A:We will make delivery within 3 to 5 workdays after payment /confirm/ied.
Q5:How long will it take the goods arrived ?
A:It is Depending on your location,
For small order, please expect 5-7 days by DHL,UPS,TNT, FEDEX, EMS.
For mass order, please allow one week by Air, one month by Sea.
Q6:How do you treat quality complaint?
A:First of all, our QC department will do strict examination of our export products by HPLC, UV, GC ,
TLC and so on in order to reduce the quality problem to near zero. If there is a real quality problem
caused by us, we will send you free goods for replacement or refund your loss.