Rainbow Packaging udstds that customer always have questions before order,some of them are in common,now we put them togther as below for your reference, if you have other doubt,welcome to talk to us via skype:gzhanmo8 or whatsapp:008613660446175, our sales team will be help to help you all the time:
1. How can I get a price quote?
For most projects, once we know the box style, size, material,printing&design,finish,order qty ,delivery term etc we can provide you with a price quote within 2 hours.
2. Can I get a sample?
Yes,we can offer free stock sample, if customized sample as your size&design,we need charge sample cost first,then refund to you after your order is up to 2000-5000pcs;
3. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, we do not accept small orders. Our minimum order quantity is 2000 pcs. It is recommended for you to order a 20”GP or 40”HC to reduce the unit price and shipping cost.
4. Can you do the design for us?
Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift boxes. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text, and then tell us how you would like to arrange them. We will send you finished files for /confirm/iation.
5. What are your office hours?
You can reach us between the hours of 9:00 A. M. and 9:00 P. M. GTM+8, Monday thru Saturday, except holidays.
6. Do you have a price catalog?
We are a professional packaging manufacturer. All of our packaging products are custom made as per your request and artwork. We do not have a price catalog.
7. Why is your price higher than others?
There are different material in the market,we promised using the best material(A grade)for our customers; printing high resolution; professional finish dealing; quality was been strictly controled before shipping out; quote speed is far faster than the other suppliers to save customers' seeking time; service perfect, skype/whatsapp/wechat/trade manager are online 24hours for your one-to-one consulting.