1.Do I need permits?
Yes there may be many permits required to start a new distillery depending on where you are located. Besides the federal permitting with the Alcohol and Tobacco Tax and Trade Bureau (TTB) there may be state and local laws requiring permits.

2.Do you offer any type of warranty or technical support?
We offer two(2) year limited warranty. We are always available by phone or email for technical support.

3.Why do I need copper?
Copper provides an essential chemical reaction, especially at lower proofs, that removes sulfides while the alcohol is in vapor form.Copper has the ability to react with many sulfide compounds, such as sulfides or mercaptans, which are normally present in fermented mash, making them insoluble and removing them from the high wine vapor. As this chemical reaction proceeds within the still, a bright copper surface becomes very dark in color. For continuation of effective scavenging, it is necessary periodically to clean the still to remove these black deposits.

4.Will someone from DYE come and set the equipment?
While it is not included in the price, we absolutely can. Installations which include assembling and leveling equipment, are done on a time and material basis. A rate sheet for your area can be provided upon your request.

5.Will someone from DYE train me on how to oerate the equipment?
Because we specialize in equipment design and manufacturing, we recommend contacting a consultant regarding your particular product line. While we offer general guidelines, a consultant will be able to offer a more specific set of instructions, often tailored to the product(s) you plan on producing.

6.Fast Detillery time
Time is gold for you and for us,so we have professional team work and production line and can make nice quality in short time.we know some suppirt from USA and Germany, the delivery is 6~12months, but our delivery time is 45~60days, 

7.How is it made?
Malting-Mashing-Fermentation-distillation-Maturation-Blending-Bottling
Contact me for detailed process file by PDF.

8.Which is better and more productive – a Reflux Still or a Pot Still?
Both types of Still will remove the alcohol from a wash or mash, therefore the productivity is basically the same.
A Reflux Still refines the distillate to a high degree, producing a distillate of very high alcohol content with very little of the ‘character’ of the wash or mash coming through. A Reflux Still is a must for producing neutral spirit or Vodka.
A Pot Still produces a distillate with much lower alcohol content but with a correspondingly increased level of the ‘character’ coming through. This is important for distilleries producing Spirits such as Whisky, Tequila and Rum etc. where the character of the base ingredients is required in the final product.

9.How difficult is it to make spirits at home?
It is really simple to make spirits you will love to drink. It is an easy 4 step process.
Firstly the sugar and water is turned into alcohol by fermenting with yeast. Secondly, you separate the purified alcohol from the water in the wash by distilling. Distillation is done by heating the wash in a still, boiling off the alcohol and condensing the vapour back into a liquid. Thirdly, use a carbon filter to filter out most of the remaining trace impurities. You will now have a clean spirit at 40% with no flavours or tastes.Finally, simply add your favourite spirit or liqueur essence to make your favorite, scotch bourbon rum or liqueur. There are hundreds to choose from

We can also supply mash tank,fermenters,wine tanks,spirit storage tank.

All our product are make according to you final signed drawing,we have instrument to test thickness,finish polishing and material.we can supply testing report.

By LCL(less than a container)

If your order less than a container, we will packed in plywood case.

By FCL(20/40/45 feet container)

If your order fit in a container, If container is too tigher,we will use pe film for packing or pack it according to customers special request.