FAQ

Q: Can I have details about your company?
A: We are a factory based company, specialized in producing various kinds of surfboard.

Q: Where is your factory?
A: Our factories are located in Huizhou area.

Q: How many workers in your factory?
A: We have 50 experienced workers with over 3 years experience. Also, we have in house R & D department.

Q: Can I visit you at available time?
A:Sure. You are warmly welcome to visit us at your convenient time.

[Sample Order Tips ]

Q: How can I get a sample?
A: Before start your sampling, we need to confirm product details with you including  specification to avoid any possible misunderstanding. After confirm every details, we will send you a sample invoice for your handling on payment. Once we receive your full payment, we will arrange the sampling.

Q: How long for sampling?
A: It usually needs 15 days. The actual time is up to how many sample orders we receive.

[Mass Order Notes]

Q: What's MOQ?
A: The MOQ is mainly decided by the actual graphic design. For customized graphic design,

the trial order could be 1 pc.

Q: What types of price term you can offer?
A: Our price term is mostly FOB Shenzhen. Also, we can do CIF.

Q: What payment term for mass order?
A: For mass order, we can accept TT, irrevocable L/C at sight. For small amount, we also can          accept paypal.

[Quality Assurance]

Q: Is there any quality guarantee for your product?
A: Usually, we offer our customers 1 year guarantee for our products.

[R & D]

Q: If I have some idea, can you help me?
A: Yes, we would be very pleased to do it. Once you have some idea please send it to us.
We would be able to assist you to finish it.