Frequently Asked Questions
1.What can I get the quotation?
Within 24 hours the inquiry will be reply.If you are very urgent the price,pls call us or tell us your email so that we will regard your inquiry priority.
2.How can i get a sample to check your quality?
Provide our existing sample to check our quality,the shipping cost need to paid by you.After price confirmation,you can require for samples to check our quality,but sample cost need to paid by you.the sample cost can be refundable if you bulk order quantity reach our request.
3.What kind of files do you accept for printing?
PDF, Adoble Illustrator, CDR
4.Can you do the design for us?
Yes. We have a professional designing team,just tell us your details and we will help to carry out your idrars into perfect products.it's also ok if you do not have the complete files.Sent us high resolution images,we can design the layout you want.If yousend your LOGO to us,we will make the artwork for you reference.
5.How long can I expect to get the sample?
After you pay the sample charge and approval the layout,mostly,the samples will be ready for delivery in 2 days.The samples will be sent to you via express, it is ok to use your own express account or prepay us if you do not have an account.
6.What about the lead time for mass production?
Honestly,it depends on the order quantity and the products you need.Generaly speaking,we suggest that you start inquiry more one month before the date you would like to get the products.
7.What is your terms of delivery?
We accept,EXW,FOB,CIF,etc.You can choose the one which is the most covenient or cost effective for you.