1. what is your MOQ ?
Usually our MOQ is 500 pcs. But we accept lower quantity for your trial order.

2. Can I get sample ?
Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.

3.How long is the sample lead time?
For existing samples, it takes 1-2 days. They are free. If you want your own designs, it takes 3-7 days, subject to your designs whether they need new printing screen, etc.

4. How long is the production lead time?
It takes 25-30 days for MOQ.

5. How much is the freight charge?
To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity.For large quantity, we suggest to deliver by sea.

6. What format of the file do you need if I want my own design?
We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.

7.Where is your office located? How can I visit there? 
Our office is located in Pudong Lujiazui financial centere, Shanghai,China, about 45 minutes car ride from Shanghai Pudong Airport .All our clients, from home or abroad, are warmly welcome to visit us!

8.Can you do OEM?
Yes, we can do OEM products.

9.How does your factory do regarding quality control? 
Quality is priority. WESEE people always attach great importance to quality controlling from the very beginning to the very end: 
1. All raw material we used are environmental-friendly; 
2. Workers care every details in the producing and packing processes; 
3. Quality Control Department are specially responsible for quality checking in every single process.