1. Q: Are you a factory or trading company? 

A: We are a factory.has four major factories producing logistics equipment, hydraulic jack, toolbox, elevator traction machine.

2. Q: Where is your factory located? How can I visit there? 
A: Our factory is located in Changshu City, Jiangsu Province, China, close to
Shanghai. The traffic is convenient, You are warmly welcome to visit us whenever you
are available!

3. Q: What is the raw material of your products?
A: In general, the raw material is steel. Other steel is also available
to clients’ requirements.

4. Q: What is the term of payment? 
A: As general, L/C or 30% T/T down payment and balance before shipping.

5. Q: What is delivery times
A: Normal production time will be about 35 days, Final Delivery time will be confirmed according to the items and quantities

6. Q: Which port will be used as loading port?
A: Shanghai port, the closest port to us, is recommended strongly as loading port.
 
7. Q: May I know the status of my order?
A: Yes. We will send you information and photos at the different production stage
of your order. You will get the latest information in time.