1. Q: How to place an order?
    A: You can choose some items you like online, or you can write down the item/code number,, with quantities you want, contact our customer service to make order.

2. Q: What's your MOQ?
    A: Our MOQ is 20 pcs / Cremation pendants. welcome to your samll& large order.

3. Q: Do you have a catalogue/ quotation?
    A: Yes! we have, it will be send you when you needed.
4. Q: Can I get free sample?
    A: Sorry about that, our sample need to pay for the sample charge. The sample charge will be returned to you after you place the order.

5. Q: What's your delivery date?
    A: We have so many on sale, if your order are all in stock, then can prepare within 2 days, if no stock, and you want, please contact our customer service to further discuss.

6. Q: How long I would get the goods?

     A: Usually we ship by DHL / FEDEX / UPS, you can get the goods within 3-5 days. If you choose other shipping method, please contact our customer service.

7. Q: How to pay?

    A: You can pay by ESCROW on alibaba online, or Western union online, ICBC Bank, BOC Bank are acceptable recently.

8. Q: Can I have our own design?

     A: Sure you can, if you have design picture or ideas, when we got, our designer will according to your picture or ideas to draw / design pictures, after you /confirm/i, then can arrange our factory to make it out.

9. Q: What is the feature of stainless steel jewelry?

     A: Stainless steel jewelry is no allergy to our body skin, and won't turn black.