Octa Core Smart TV OTT Android 6.0 IPTV Box Amlogic S912 High Speed Satellite Receiver Smart TV Box

Packing list 

1xAndroid Smart TV Box

1xH-I Cable

1xManual

1xPower Adapter (US Plug)

1xIR remote

 In general we put 20 pieces in a big carton box. 

 The weight of 1 box is 1Kg

 The weigh of the big carton is 18kg

Shipping

1. We will ship the products in time after the payment received

2. We ship the box via TNT , DHL , UPS, FEDEX, In gerneral , we use DHL door to door safe shipment

3. In general just need 3-5 workings, remote areas more working days.

1.Before shipment:we will test the products one by one 3 times, ensure 100% working well.

2.After shipment:we will offer the tracking number for you on second day.

3. Lifetime free subscription

4. Best after-sale services and 3 years technology service support

5.One year warranty

6. OEM bootlogo, OEM UI

7. Support free test channels before order

8.Fast delivery

            Shenzhen Bestway technology co.LTD

Bestway is a professional high-tech enterprise , engaged in android tv box over 7 years. Iptv boxes got domestic and foreign markets reputation and popularity of its quality and good service.Products selling network covered all over the world, and established a perfect after-sale service system, large quantities export to Europe,Middle East, America, Asia, Africa and other regions, which always keen insight into the international market, to ensure new products constantly, lead the market trend.
Especially in this 5 years, our company have developed many kinds of android tv box welcomed by customers. 

 Welcome to your patronage ! we glad and eager to corporation with you!

 Certifications

We have identificated CE,FCC.ROHS certificates .

Q1: Does the device pre-install XBMC?

 Yes,all our boxes have preinstalled the lastest XBMC KODI 14.2 /15.2 / 16.0 etc,

and we can also help customers to pre install their own apps or add ons.

Q2: Can I have my own logo or company name to be printed on your products or the package?

Yes. We are a factory with more than 200 employees.You can print your logo, company name on the products or package, the exact quantity is determined by the exact model. You can also send us the artwork by email in AI or CorelDraw format. Anyway, we welcome OEM and ODM order!

Q3: What's your charger standard? Are they available in my country? 

 Normally , we have EU plug, US plug, UK plug and AU plug.The adapter we send to you is accordingly to your country standard or your request.

Q4:Hardware problem solutions

1.when open the apk icon,it comes to crash?

→→→the reason may be your android system  memory is full ,so pls delect the balanced apps .

2.some channels can not be viewed or buffering

→→→Don't worry ,pls check your internet speed and which channel and  which program has the problem ;

3.if can add some more programs ?

→→→sorry ,generally ,it couldn't ,thanks ~

4.can not login Android  interface ?

→→→contact us ,we will offer Flash firmware ;

 5.Can not starting up ?

→→→pls check the set top box light on or not ,if the light is not bright ,pls check the power supply ,if the power suppli is normal to use ,it should be the machine has problem ,need to be repaired .

if the light on ,but TV is black screen,you need to check if the HDMI line is connected well or not ? or you can use the IR remote to set the HDML export ;if the light not bright , it should be the machine is wrong ,need to be repaired . 

6.buffering ?

→→→pls check how many signs in the network ? you use the apk in which  country ? we can ask our enigneer to adjust the circuit ;

Q5:After sale service

1. What's your warranty policy?

The hardware warranty for one year. We give all our boxes for one year warranty , during the period , if the box have problems , buyer can contact to fix it,  or we will replace a new one for you.

(if the android box is under warranty ,customer can send back the box ,but customer will need offer the return shipping cost ,we will need charge usd25 for courier cost ) 

2.Do I need to pay the annual fee or monthly fee?

  For this Arabic iptv set top box , we give it free susbcription. That is to say you don't need to pay any yearly fee or monthly fee.

Q6: How long will my order received?

 DHL/UPS/FedEx Express usually takes about 3-5 working days to the destination. And it's about 5-8 working days by EMS or TNT. Hongkong Post Air Mail and Singapore Post Air Parcel take 10 to 30 days to ship to worldwide.

Q7: I am very satisfied after I read your FAQ, how can I place the order? 

Please click the "send" at the bottom of this page or contact our sales on Trade Manager online! we will reply you in 2 hours. For sample we accept Paypal , T/T and Western Union. when you finish reading the FAQ and very satisfied , you can click the "SEND" at the bottom of this page or contact our sales on Trade Manager online!

•  pls don't heasitate to place your orders !if you have any doubts ,just feel free to contact us  at any time ! we're online 24 hours .    Contact whatsapp :+86 

                      Any problem,please inquiry now