Packaging: poly bags, or box

We use express courier such as UPS,DHL,EMS,TNT,FEDEX for sample shipping.

We can arrange air or ocean shipping for bulk delivery as your requirement.

                       1.Question:If Quantity of the order is very small,like 10-50pcs 

                      per style per color ,could we accept it ?

                      Answer : Yes, we can do it ,if we have enough stock yarn for your order ;

                      However the price will be raised from 15% to 30%.

               2.Question : how long will you get the samples from us ?

                     Answer :For new clients ,after you paid the cost of samples,

                      you will get our samples  from 7-14days ;For regular customers,

                      after we read your instruction,you can get the samples from 7-14days .

               3.Question :What 's is available courier service ?

                   Answer : They are UPS,FEDEX,DHL,TNT,EMS(Express Mail Service).

                4.Question :How to pay the cost of samples?

                 Answer : You can use Western Union , T/T, Paypal ….etc.

                5.Question :If the products isn't consistent with the website describing,

                how to solve it?

                Answer : IF the products are defective or different with the describing                                  words of the seller, don't worry,

                we will accept customs' exchange ,return unconditionally ,We believe that our                     custom are not only satisfied with our products, but also content with our                           Service!