Guarantee
1. 12 months Manufacturer's Warrantyfor defective items (excluding items damaged and/or misused after receipt).
2. Defective items MUST BE reported and returned to us within the warranty period (and in the original packaging,
( if possible). You must tell us what the defect is and give us your Alibaba ID.
Returns & Refunds
1. We stand behind our quality products. We offer a 30 day hassle-free money back guarantee, return shipping is responsibility of the buyer unless the return is a result of our mistake (i.e., your receive the wrong item or defective).
2. Never ship back without our approve, please contact us before ship back, it will speed up the return process.
Feedback
1. We appreciate your positive feedback and our system will automatically leave positive feedback for you after bid ends.
2. We value our customers so that if you have a problem we are always here to offer help.
3. Before you leave a negtive feedback, why don't you email us first? Promised 100% satisfaction!
4. If you have any problems please email us before leaving negative feedback. We will answer all emails as quickly as possible. Just give us the opportunity to resolve a problem.
Contact us
1. Should you have any questions or problems, we do our best to assist you in a timely manner.
2. All emails and messages will be answered within 1 business day.
3. You can call us directly or send e-mail to us ,we will be very pleased to assist you.