1.Q:Can you send a sample for reference. A:Yes, we are glad to offer you a sample for free if you give us the DHL or TNT collent account. 2. Q:what is your MOQ ? A:500sets Each model 3.Q: what is your payment method ? A:We usually accept TT payment(30% deposit, the balance against BL copy), L/C at sight 4.Q:How to make an order? A:(1)Sample approval (2)pay 30% deposit or Open LC after receiving our PI (3)Production (4)mass production sample /confirm/iation (5)arrange shipment (6)Prepare all documents required (7)Balance payment (8)Delivery original documents or BL Telex release 5.Q:How to control the quality ? A:We have the complete production operation procedure and strict quality control procedure from the incoming material quality control, in processing quality control and final quality control. 6.Q:How to solve the problems after sales? A:We will offer a excellent after sales service, after clearing the problem and we will take all responsibility for your loss. Summarize and evaluate the customer complaint handling process, learn from experience and lessons, put forward improvement measures, constantly improve the business management and business operation process, improve customer service quality and level, and reduce the complaint rate. |