FAQ
Steps to order balustrade products:
1. Contact us with related project information, it's better if you can provide jobsite drawings.
If it is unavailable to get the site drawing, just draw a sketch by hand and indicate the size, we will check and provide you the
best option.
2. We quote the price according to measurement and material.
3. We provide designed drawing with material and size details after price confirmed. Most are pdf version files made by Auto CAD,
if needed,we can also provide 3D drawing.
4. After clients confirmed final drawing, we start to produce against deposit payment.
5. We do complete trial installation, and send you pictures or you come to check by yourself.
6. We do surface for steel and wooden parts after trial installation.
7. We pack and arrange shipment.
8. When products arrived to the jobsite, we provide remote installation guidance for clients.