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Q1.Can I have a sample order for artificial flower?

A. Yes, we welcome sample order to test and check quality Mixed samples are acceptable.

Q2.Can you offer OEM or ODM?

A. Our company accept OEM&ODM,If you need it,please inform us your specific requirements.

Q3.Do you have any MOQ limit for the order?

A. Low MOQ,1pc for sample checking is available.

Q4.How do you ship the goods and how long does it take to arrive?

A. We usually ship by DHL,UPS,FedEx or TNT. It usually takes 3~5 working days to arrive Airline and sea shipping also optional.

Q5.How to proceed an order for artificial flowers?

First.  let us know your requirements or application.
Second. We quote according to your requirements Or our suggestions.
Third.  customer confirms the samples and places deposit for formal order.
Fourth. We arrange the production.

Q6.Is it OK to print my logo on the package?

A. Yes,Please inform us formally before our production and confirm the design firstly.

Q7.How to deal with the faulty?

A. Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Secondly, during the guarantee period, we will send new flowers with new order for small quantity.

 For defective batch products, we will resend them to you or we can discuss the solution.

Q8.Payment Terms

A. T/T, L/C. Western Union. Paypal. If you need to pay by other ways, please negotiate with us.

Q9.Are you a factory or a trade company?

A. We are both factory and trade company, welcome to visit our factory at any time.

Q10. Chromatic Problems

A. All product pictures and details are real shot, but due to the difference of the light problem or computer monitors, there may be some off color, which is normal phenomenon. Thank you for your cooperation.

If you have any another questions, please feel free to let us know.