Regarding to after-sales service, we offer 1 year guarantee for the whole unit and main parts. As for each order, we will provide 1% spare parts for free together with your bulk products. We are aimed to offer a high-quality service for our customers. Satisfaction of our clients will be our goal.

1.What is the minimum order quantity?

Generally, it is one 40'HQ container.

2.What is the delivery time?

15-25 days after deposit received and all the details being confirmed.

3.How about the payment terms?

(1)T/T: 30% as deposit, balance before shipment

(2)L/C: 100% irrevocable L/C at sight

(3)Negotiable

4.What is the guarantee for your products?

We offer 1 year for the whole unit and main parts.

5.How about your after-sales service?

In general, we will provide 1% spare parts for free together with your bulk products and according to our experience, they are enough for you.

6.What is the packing of the products?

Strong export carton.

7.Can you do our brand?

Yes, we can.

8.What is the material of LOGO?

As per customers' requirement.

9.What kind of voltage and frequency can be provided?

110V-220V, 50Hz-60Hz are all available.

10.Can you do our country's plug?

Yes, we can.

11.Can you make the printing artworks (such as user manual/packing/rating label) inour languages?

Yes, we can.

12.Can you provide CKD/SKD of your products?

Yes, we can do CKD/SKD.

13.Do you provide samples?

Yes, we do.

14.How long will it take for the sample delivery?

Usually, it is about 7 days.

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