Q: Can I have details about your company?
A: We are a factory based company, specialized in producing various kinds of surfboard.
Q: Where is your factory?
A: Our factories are located in Huizhou area.
Q: How many workers in your factory?
A: We have 50 experienced workers with over 3 years experience. Also, we have in house R & D department.
Q: Can I visit you at available time?
A:Sure. You are warmly welcome to visit us at your convenient time.
[Sample Order Tips ]
Q: How can I get a sample?
A: Before start your sampling, we need to confirm product details with you including specification to avoid any possible misunderstanding. After confirm every details, we will send you a sample invoice for your handling on payment. Once we receive your full payment, we will arrange the sampling.
Q: How long for sampling?
A: It usually needs 15 days. The actual time is up to how many sample orders we receive.
[Mass Order Notes]
Q: What's MOQ?
A: The MOQ is mainly decided by the actual graphic design. For customized graphic design, the trial order could be 1 pc.
Q: What types of price term you can offer?
A: Our price term is mostly FOB Shenzhen. Also, we can do CIF.
Q: What payment term for mass order?
A: For mass order, we can accept TT, irrevocable L/C at sight. For small amount, we also can accept paypal.
[Quality Assurance]
Q: Is there any quality guarantee for your product?
A: Usually, we offer our customers 1 year guarantee for our products.
Q: If I have some idea, can you help me?
A: Yes, we would be very pleased to do it. Once you have some idea please send it to us.
We would be able to assist you to finish it.