1. I like your design, but couldnt find the right model from the products list, is custom size available?

    --Yes, we do custom products and projects.

2. I would like to have my own design products and qty is not that big, is it ok?

    --Yes, we can go with your custom design, no matter small or big qty, however, pls understand the cost        will be diffferent.

3. I don' have drawing or picture available for th custom products, could you design it for me?

    --Yes, we can make the best suitable design for you but do need know the details such as

      a) dimension    b) loading capacity     c) stackability     d)operation enviroment

4. What is the minimum quantity I can order?

    --1x20'GP - qty is variable depend on the size.

5. What is your average production lead time?

    --2-3 weeks against formal order and deposit.

6. Do I get any guarantee from your company?

    --3~10 years warranty in acse of 

   a) Proper handling during operation, correctly forklift handling while stacking/ unstacking;

   b) Overloading is prohibited;

   c) Environment request- indoor, dry and not humid circumstance, do not contact with any corrosive 

       chemical material (for Zn plated and powder coated products, no limitation for hot dip galvanized );

7. What happen in case any quality problem is identified after arrival?

    --We take full responsibility for any manufacturing defect, would either refund or reship good products

       to you.

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