9.FQA:Let us know your needs, we will give you perfect belts.
1. Q: What are our factory’s main products ?
1) Canvas Belt, Military Belt, Leather Belt , PU Belt ,Braided Belt ,Stretch Belt, Suspenders.
2) Belt Accessories: Belt Buckle, Belt Web .
2. Q: How long and how to get sample from us ?
1) We can make as per your request, please provide us artwork in PDF to follow, you only need to pay for the transportation freight for no-leather items, for leather belt, you will need to pay sample cost, but once bulk order placed, we will refund you the sampling cost,.
2) Sample lead time: about 7 days
3) Sample payment: we accept sample payment sent by West Union, Paypal, T/T.
3. Q: How to order?
Please send us your inquire by E-mail, our sales person will reply you very soon. We need to know the following information before order placing:
1) Production information: Quantity, Specification (size, material, color, logo and packing requirement), Artwork or Sample will be the best for us to develop for you.
2) Lead time required.
3)Shipping information: Company name, Address, Phone number, Destination seaport/airport, nominated forwarder contacts.
4. Q: Can the logo or company name be on the products or package?
Sure. Your logo or company name can be on your products by stamping, printing, embossing, die casting, coating or sticker. For package, Logo can be printed, tagged, labeled or sticker.
5. Q: What advantages do we have?
1) Rich experience: We have 10 years experience in this industry. That means, we can preview the problems for the orders and products. Therefore, it will make sure to reduce the risk of bad situation happens.
2) Point to point service: There is one sales who will serve you from inquiry to products shipped out. During the process, you just need to discuss with her for all questions anytime which saves much time.
3) Free Design: If you are not ready for the design, our professinal designer will be able to help you with it freely.
4) Strict QC Policy: For each order, strict inspection will be carried out by our QC department before shipping, defect belts will be replaced in house.
5) Shipping: Our shipment department and norminated forwarder will ensure you fast delivery and goods well protected.
6. Q: What is the whole process for doing business with us ?
1) First, please provide details of the belts you need so we can quote for you.
2) If price is acceptable, we will make PP sample belts for your approval.
3) After sample belts approved and required bulk production, we will provide Proforma Invoice as order /confirm/iation, then deposit payment will be required .
4) During the whole production process, we will send you photos of your belts online, packing, loading details, so you can keep an eye on your products.
5) We will send you B/L copy once goods shipped and Original documents will be provided right after balance paid.
6) Please contact us if you have any problems after you received goods, and we will fix it for you at our first priority.
We sincerely hope to work with you in nearly future, what about you?