1. Free artwork & design
2. Short Sample time for approval
3. On time delivery, considerate service
4. 10 days production time for Urgent orders 

5. Professional Team provide professional technic
6. More than 12 years experience 

Please click here to review our home page for more products: https://pinstar.waimaotong.com/productlist.html

General Packing:
Choice 1: 1pc/polybag→ put 100pcs into a big bag → put 3 to 5 big bags into a inner paper box → put 3-6 inner box into one outter carton
Choice 2: 1pc/paper card+polybag→ put 5-10pcs into a big bag → put 50 big bags into a inner paper box → put 3-6 inner box into one outter carton
Choice 3: 1pc/ gift box → put 50 boxes into a inner paper box→ put 3-6 inner box into one outter carton
Choice 4: We can do per your requirements

General Shipping:
Air shipping method: DHL, UPS, TNT, FedEx, SF Express
Sea/Ocean shipping method: Our long term cooperation forwarder, or clients' own forwarder

1. Q: What is MOQ of your product.
     A: Our MOQ is 100pcs for each design

2. Q: Can your product pass SGS, EN71, REACH etc test?
     A: Yes, our products can pass testing, please contact our sales team for more information.

3. Q: How quick custom sample quickly?
     A: It will take 3-5 working days after artwork confirmed.

4. Q: How fast can we get a price for custom item?
     A: Our sales team will reply to you on the quotation within 1 hour.

5. Q: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
    A: We Pinstar Gifts Co.,Ltd. has been in the metal crafts field for more than 12 years, only high quality products and well-deserved reputation can help us go further and further. You also can choose to pay via Trade Assurance Alibaba, Alibaba will make sure your money safe.

6. Q: How can I get a tracking number of my order that has been shipped?
     A: We will email you about the tracking# directly once the goods are shipped.

7. Q: Are you a direct manufacturer?
    A: Yes, we are manufacturer, welcome to our factory to have a field visit.

8. Q: Can you make glitter items?
     A: Yes, we can.

9. Q: Do you accept urgent orders?
     A: Yes, we do.