Question 1. Which countries did you export to?
Answer: The company has got high praises by all of our clients and has got a very good reputation both at home and abroad. We have repeated-successfully win the bid of government’s purchases. Our products have been exported to USA, Mexico, UK, France, Italy, Germany,Turkey, South Africa, Korea, India, Russia, Indonesia, etc.
Question 2. What are your advantages over other business?
Answer :
(a) Series of products: With history of 46 years specialized in widely range of R&D, manufacturing, marketing and after-sales service of centrifuges, we have already developed 7 series with over 100 kinds of centrifuges, many of which have achieved national patents, and over 80% of which are exported overseas;
(b) Superb quality and first-hand prices, with XIANG XIN Brand and OEM is also welcomed;
(c) Stable source of supply as factory and manufacturer;
(d) Perfect and professional after-sales service: 24 hours of after-sales service, e-mail/phone calls/Skype/Wechat/etc.
Question 3. How about the delivery term?
Answer : By air or by shipment, according to the quantity ordered or customized.
Usually deliver within 3-7days after paid.
Question 4. How about the warranty time?
Answer : 12 months, parts of 18months.
Over the period, we still provide technical support.
Question 5: What about the payment term?
We accept Money Gram, West Union, T/T, Pay Pal, L/C, etc. Very flexible and convenient payment terms.
Question 6. What’s your company’s target?
“Quality and Reliability” is what the company mostly focuses on.
It is Xiangxin’s promise to maximize customer satisfaction by constantly providing the very best value.