1.Is your company a factory?

Yes,we are a professional waterproof mattress protector manufacturer in Anhui China. We manage the whole producing process from fabric knitting, laminating, to sewing and package. Small quantity orders are also welcomed. In addition, we offer product consultancy and product design service.

2.Your store is new, is your quality guaranteed?

This is a newly opened shop, but we have been dedicated to waterproof bedding products development since 2004. Our in-house QC and lab ensure each piece to be perfectly made, strictly tested and well packaged. Quality control "The Smartex Way": raw material & accessary checking; Semi-manufacture goods checking; finished product checking; package checking.

3. Are your products scientific tested, or authorities certified? 

Yes, all of our products are SGS and Intertek tested for its quality feathers(waterproof, wash durability, breathability, anti-dust mite etc). All test reports are available on request.

4.How about the production capacity for your factory?
Boasts an incredible 350,000-ft² manufacturing facility and over 250 employees, our capacity equals 12000 mattress protectors per day.
5. What is the MOQ(Minimum Order Quantity) in your factory?
Normally our MOQs are 500 pieces per item. For hotel or small business orders, we can do smaller MOQs depends on products request.
6. What is the term of payment?
Various, depends on your credit level,initial order needs 30% deposit minimum.
7. Do you attend any exhibitions in Home Textile industry?
Yes, Canton fair in  Guangzhou, China ( March & September); Heimtextil Frankfurt, Germany (January), Heimtextil New York, US (July).

8. Is there any additional services that you provide?

Yes, we are an innovative company stays close to consumer needs. Our marketing team are willing to share understanding for global market, both online and offline.  Besides that, we also do package design, product photo taking and image editing in our own studio. Your satisfaction achieves us. 

Smartex is aiming to produce eco-friendly and healthy sleeping products.

Our products are categorized as "class 1" by Oeko Test® standard 100 and other testing authorities, and medically tested to ensure they pose no risk to the body and skin.

Smartex synonymous with consistent product quality, highly responsive service and product innovation.

Our manufacturing process are techniq audited by some of our clients, including John Lewis and Metro.

Smartex cares about well-being of local community and environment protection.

Our factories are audited by BSCI, Sedex and Kmart, for human right protection; and audited by Greenpeace-detox for environment protection.

Each year, We bring wow products to the fair, for being the busies booth time after time. 

January  Frankfurt · May  Guangzhou · July  New York · October  Guangzhou