Packaging Details:
Q1. Can I have a free sample for the ceramic mug?
A1: The Sample are available.
Q2. What about the sample lead time?
A2: It usually takes about 3-7 days.
Q3. Do you have any MOQ limit for ceramic mug order?
A3: Our MOQ for stock product is 1 carton normally, for customized products at least 1000pcs.
Q4. What is your delivery time?
A4. Our delivery time is 5-20 days.
Q5. Is it OK to print my logo on ceramic mug product?
A5: Customer design are welcome.
Q6: How to deal with the faulty?
A6: 1st , Our products are produced in strict quality control system and the defective rate will be less than 1.5%.
2nd . If any products that you revived that have defects we will be freely offer you the defects qyt in your next orders. Or you can deduct the defects cost in your next orders.
Q7. What is your payment terms?(Total >$10000)
A7. We accept 30% deposit, 70% against BL.