Warranty:

12 month(personal damage excluded).
We'll test all devices before sending to assure that all devices delivered passing the factory test mode.
If there are any problems after receipt of the goods and in selling, you can report the problem to us, and we'll tell you the solution to solve the problem.
If there have any software problem in selling and using, we'll provide solution and firmware to resolve that question.

After-sale Services:

For the hardware problem that cannot be solved in your end, you can send back to us by express or post(buyer pay the freight and relative freight fee), for those within the warranty terms(within warranty period, non-manual mistake, warranty lable on the screw and no physical damage), we'll repair freely and send they back to you or send to you together in next order, and we bear the shipping fee to your end

OEM & ODM:

We have 6 years of OEM&ODM services.
Can customized the logo(including the printing logo and boot logo) for you with MOQ; if you have customized requirement, pls directly contact us for more details.

*What's the MOQ and leading time?
No MOQ for the first order, samples are welcome; for the second order, asked MOQ 50pcs.
1-2 days for the sample order; for the bulk orders, the leading time will be depend on the order quantities and requirements; We will do our best to send the products to you as soon as quickly.

*Can I brand the items with our own logo?
Yes, we do provide OEM & ODM service.

*What's the payment terms you accept?
We accept many payment terms: T/T(30% deposit, 70% before shippment), Trade Assurance, 100% T/T in advance; for small batch orders, Western Union, MoneyGram, Escrow, Paypal, Escrow online are all accepted by us.

*How long do you offer for after-sales services?
12 months; and we do provide life time maintenance, but you bear all cost.

*Do you accept OEM and ODM order
Sure, warmly welcome OEM or ODM order, we are mainly provide OEM services for customers, can customized the items, open new mold, customized packagings for you.

*How can I get a sample to check your quality?
After the cost confirmation, we are honored to send you.

*When can I get the prices?
Within 12 hours after we get your inquiries.

*How about the shipping?
We do provide international Express door-to-door, Airline and Ocean transporation; your can choose the shipping way you prefer, and different shipping way have different shipping cost.